HouseCalls Brings Yearly Check-in Care to You

HouseCalls brings yearly check-in care to your home.
It’s included in qualifying health plans.

HouseCalls is a great way to enhance a regular health care routine. And there’s no additional cost.

A HouseCalls visit includes:

Up to an hour of 1-on-1 time with a licensed health care practitioner
A physical exam and select health screenings
A review of any medications and supplements
Plenty of time to ask questions and get advice

Meet the friendly HouseCalls medical staff

Just like the professionals in a doctor’s office, our licensed health care practitioners may be nurse practitioners, physician assistants or physicians. They’re state licensed and maintain national certification as well.

We perform background checks on these professionals to provide additional peace of mind for our members. Loved ones, caregivers or friends are welcome to be present during the visit — it’s up to you.

What to expect with a HouseCalls visit

Getting ready

Before the visit, you’ll receive a reminder with notes for how to get ready for the visit. Also, the day before the appointment, the health care practitioner may call you to introduce themselves and answer any questions you have about the visit.

Tips to prepare for the visit

Wear shoes that can be easily removed
Make a list of any upcoming primary care provider or specialist appointments
Make sure all medications are in their original bottles and are ready to review
Make a list of questions or concerns to discuss during the visit

During the HouseCalls visit

You’ll have up to an hour with the health care practitioner for a physical, health screenings and more. A HouseCalls visit can be completed while sitting at the kitchen table or in the living room, and you can use the time to ask whatever health-related questions you may have. The visit is driven by you and your needs, so screenings and conversation topics can vary.

After the appointment

At the end of the visit, you’ll receive a personalized checklist of items to talk about with your primary care provider (PCP). We’ll also send a summary of the visit to both you and your PCP.

The licensed health care practitioner may also provide you with educational materials on health topics discussed during the visit.

Topics such as:

Chronic conditions and illnesses (Prediabetes and diabetes, chronic obstructive pulmonary disease (COPD), heart disease and heart failure, osteoporosis and pain management)
Healthy lifestyle (Physical activity, eating healthy, weight loss and quitting smoking)
Mental health (Anxiety, depression and mental wellbeing)
Managing your health (Managing medications, cholesterol, high blood pressure or hypertension, preventing stroke and heart attack)
Preventive care (Recommended vaccines and screenings, and blood sugar control)

Less travel time. More face time.

Think of HouseCalls as an extra layer of care — it's valuable 1-on-1 time you don't always get in the doctor's office. And it's tailored to your individual needs.

Schedule today

Whether new to HouseCalls or returning for a yearly HouseCalls checkup, it's easy to schedule a visit.

Call 1-866-358-4461, TTY 711
Monday to Friday, 8 a.m. – 8:30 p.m. ET, 5 a.m. – 5:30 p.m. PT
or click here to schedule online.

Schedule online

Common questions about HouseCalls visits

During your HouseCalls visit, you will have the opportunity to meet with a licensed health care practitioner. This practitioner may be a nurse practitioner, physician assistant or physician.

Similar to the health care practitioners you encounter in a traditional doctor's office, our staff members are state-licensed and hold national certifications. This ensures that they have met the necessary qualifications and standards to provide high quality health care services.

We also conduct thorough background checks on our medical staff, further ensuring that you receive care from a trusted and qualified professional.

Members who complete a HouseCalls visit may be eligible to earn a reward. Reward offerings may vary by plan and are not available in all plans. Reward Program Terms of Service apply.

Ask your health plan if you are eligible to earn a reward for completing a HouseCalls visit.

No. A HouseCalls visit is available to eligible plan members and is not intended to imply you have a specific condition or disease. The visit does not take the place of your regular visits to your primary care provider (PCP). Having a HouseCalls visit does not affect your health care premium or coverage.

If your family member is enrolled in an eligible health plan, they can also have a HouseCalls visit at no-cost. Each eligible member must schedule their own HouseCalls visit.

A HouseCalls visit does not replace your relationship with your primary care provider (PCP). You can schedule a HouseCalls visit in addition to your regular appointments with your PCP. A summary of the visit is sent to you and your PCP. You also get a personalized checklist of things to talk about at your next PCP visit.

Check with your health plan before you schedule a visit with us. Call the phone number on the back of your health plan membership card (your health plan ID) for more information.**

A HouseCalls visit is a no-cost yearly health and wellness visit for members enrolled in an eligible health plan.

HouseCalls may not be available with all plans or in all areas. To check if HouseCalls is available to you, or to schedule a HouseCalls visit, call 1-866-358-4461, TTY 711, Monday to Friday, 8 a.m. – 8:30 p.m. ET, 5 a.m. – 5:30 p.m. PT. This is not intended to imply the recipient has a specific condition or disease. HouseCalls does not take the place of regular visits to a primary care provider.

A member must complete a HouseCalls visit within the 2025 calendar year to be eligible for the $15 reward. Please allow 1 week after the completion of your HouseCalls visit for the reward to be loaded to your UCard. The reward can only be used by members of UnitedHealthcare Medicare Advantage plans on approved items at participating retailers, including nationwide chains and neighborhood stores. Rewards are not redeemable for cash except as required by law and cannot be used to purchase Medicare covered goods or services, including medical or prescription drug out-of-pocket costs, or alcohol, tobacco or firearms. No ATM access. Other restrictions and fees may apply. Reward offerings may vary by plan and are not available in all plans. By using the reward funds on your UCard, you agree to the Terms and Conditions for Rewards Funds Accessible with S3 Cards, which are available at ucard.uhc.com. To request a hard copy of the Terms and Conditions, or if you have questions about your UCard, want to check your balance or obtain fee information visit the UCard Hub on your plan website or call the number on your UCard.

Reward your health. Reward yourself.